How accessible are WPK medical services for Bulgarian patients?

- Wiener Privatklinik offers convenient access to medical services for Bulgarian patients. The hospital is also accessible from Sofia by car and plane (only 2 hours away). To facilitate the process, Wiener Privatklinik has a specialized Marketing and International Business (MIB) department dedicated to assisting international patients from the initial stages of their journey until recovery.

Bulgarian patients typically contact us by email or the online form on the website. Once they reach out, they are assigned a dedicated case manager who helps them book an appointment with the most suitable physician for their specific case as quickly as possible.

The hospital also assists with logistical arrangements. Additionally, Wiener Privatklinik provides international patients with access to online consultations through the WPK Online Healthcare Center, where they can consult with renowned specialists from around the world. Bulgarian translation services are also available on request.

These online consultations are particularly useful for second opinions or for patients who wish to familiarize themselves with the doctor before being admitted to the hospital. 

What makes Wiener Privatklinik the preferred choice of foreign patients over other hospitals when looking for treatment?
- Every patient has a profound desire for optimal healthcare and support regarding their well-being. Ensuring the best treatments and assistance throughout the entire journey is of utmost importance. For three consecutive years, the hospital has been ranked by Newsweek and Statista as one of the World’s Best Hospitals.

Furthermore, the Austrian healthcare system is widely renowned for its advanced treatment options, maintaining its place as a pioneer in numerous medical innovations throughout its history. What differentiates us from other hospitals is our innovative treatment options, which is why we are the preferred choice of international patients. We specialize in providing cutting-edge therapies for cancer patients who have not achieved success with conventional methods.

This includes personalized, precision treatments based on thorough genetic tumor diagnosis, as well as groundbreaking immunotherapy for advanced stages of cancer. At Wiener Privatklinik, we offer patients the possibility of faster access to newly registered drugs. In other circumstances, their market launch in most cases takes at least three months.

Wiener Privatklinik has 10 specialized competence centers, covering an extensive range of medical fields such as pediatrics, neurology, orthopedics, oncology, urology, sports medicine, cardiovascular medicine and radiology. Through these centers, we cater to the unique needs of every patient, providing high-quality care and implementing innovative treatment methods for various diseases.

How do doctors at Wiener Privatklinik contribute to the development of new medical methods and technologies and what significant achievements have they made in this area?
- At Wiener Privatklinik, our commitment to exceptional patient care extends beyond our modern medical facilities and cutting-edge equipment. The cornerstone of our approach lies in our collaboration with a distinguished team of experienced physicians who are renowned specialists in their fields.

We are proud of our team of over 400 collaborating physicians representing more than 30 medical specialties. In 2023, we achieved a remarkable milestone as 14 of our collaborating doctors were ranked among the top 6% of scientists in the world.

This recognition highlights their outstanding contributions to the medical field. Moreover, compared to 2021, the number of specialists included in this prestigious ranking has increased by an impressive 55%. It is a testament to their unwavering dedication and pursuit of excellence.

Our medical team comprises world-renowned physicians and specialists who consistently strive for improvement and innovation. Some of our physicians are listed in the prestigious AD Scientific, which further validates their continuous efforts in advancing medical care and conducting groundbreaking research across various specialties.

We take great pride in the accomplishments of our medical team as it directly contributes to the enhancement of medical care and treatment outcomes for our patients. By leveraging our specialists' wealth of experience and expertise, we can offer patients from Bulgaria and Europe the opportunity to receive the highest quality treatment for their needs. 

What does the future hold for Wiener Privatklinik in terms of expansion and development?
- In the past year, Wiener Privatklinik embarked on a significant expansion project focused on the most innovative clinical methods.

The hospital acquired an adjacent building to its south wing and is currently undergoing complete development. Through this significant investment, Wiener Privatklinik will expand its medical facilities by an additional 20,000 square meters feet, while also introducing 6 new operating rooms to complement the existing four. 

Wiener Privatklinik serves more than 12,000 patients each year. Our Bulgarian patients have increased significantly compared to before the Covid-19 pandemic, by 48%. With most of our patients coming from Central and Eastern Europe, including Bulgaria, our new investment centers on enhancing technology and infrastructure to address the needs of our international patients.

As part of our ongoing investment project, we are placing a strong emphasis on enhancing day admission facilities and integrating advanced technologies that enable minimally invasive procedures and shorter patient stays. We also recognize the importance of providing the utmost comfort and privacy for patients who require longer admissions, which is why we are proud to offer exclusive single-bed patient rooms. This comprehensive investment project is expected to be completed in the next four years. 

Which unique surgical technologies are used at Wiener Privatklinik?
- Our priority is innovative medical approaches. WPK has successfully integrated the state-of-the-art Da Vinci Intuitive robotic surgical system. This advanced technology enables our specialists to perform remarkably precise procedures.

By implementing new robotic technologies, Wiener Privatklinik delivers substantial advantages to patients, such as lower risks of infection and bleeding during surgery, alongside accelerated post-operative recovery. We perform robotic prostatectomy, which is one of the most requested surgical procedures by patients suffering from prostate cancer.